Effective Date: 9/14/2025
SportsSteps, Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of athletes, coaches, fans, and sponsors (“you,” “your”) who use our website, mobile apps, and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using SportsSteps, you agree to this policy.
1. Information We Collect
Information You Provide
- Account details: name, email address, username, password, age, and profile details (e.g., sport, position, team, coaching expertise).
- Content: photos, videos, highlights, posts, messages, and other materials you share.
- Booking/payment information: when scheduling coaching sessions, subscribing, or completing transactions.
- Communications: inquiries, feedback, or support requests.
Automatically Collected Information
- Device and usage data (IP address, browser/app version, operating system, log files, crash data).
- Location information (if you enable location services in the app).
- Cookies and similar technologies (to personalize your experience and analyze traffic).
Information from Third Parties
- Payment processors (for secure transactions).
- Social logins or integrations (if you choose to connect accounts).
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve SportsSteps Services.
- Enable you to create and manage profiles, share content, and connect with others.
- Facilitate coaching discovery, scheduling, and secure payments.
- Personalize your feed and user experience.
- Send you updates, notifications, and promotional communications.
- Monitor trends, usage, and activity for safety and performance.
- Enforce community guidelines and prevent misuse or fraud.
- Comply with applicable laws and regulations.
3. Sharing of Information
We may share your information with:
- Other users: profile details, content, and activity you make public.
- Service providers: trusted vendors for hosting, analytics, messaging, and payment processing.
- Legal compliance: when required by law, regulation, or legal process.
- Business transfers: in case of a merger, acquisition, or sale of assets.
We do not sell your personal data to third parties.
4. Cookies and Tracking
We use cookies, device identifiers, and similar technologies to:
- Remember preferences.
- Deliver personalized content and recommendations.
- Measure engagement and performance.
You can disable cookies in your browser or device settings, but some features may not function properly.
5. Data Retention
We keep your personal information as long as your account is active or as needed to provide Services, comply with laws, and resolve disputes. You may request deletion of your data at any time.
6. Security
We use reasonable technical and organizational safeguards to protect your information. However, no platform can guarantee 100% security. Please keep your account credentials secure.
7. Your Rights
Depending on your region, you may have rights to:
- Access, update, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for optional features (e.g., marketing).
To exercise rights, contact us at the details below.
8. Children’s Privacy
SportsSteps is not directed to children under 13 (or the minimum age in your region). We do not knowingly collect data from children. If we learn that we have collected personal information from a child, we will delete it promptly.
9. International Users
If you access SportsSteps from outside the United States, please note your data may be transferred and processed in the U.S. with different privacy protections than your country.
10. Changes to Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.” Continued use of SportsSteps after updates means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
SportsSteps, Inc.
info@sportssteps.com